Teams Direct Routing
Native carrier voice for Microsoft Teams via Direct Routing. SBC integration, E911 compliance, full feature integration. Engineered to Microsoft’s certification requirements.
Hybrid work isn’t a phase, it’s the new operating model. AI tools (live transcription, real-time translation, meeting summarization) are now table stakes. Every team is using some combination of Teams, Webex, Zoom, and Slack. The challenge isn’t picking a platform. It’s making sure the calls behind these platforms hold up when it matters. CyberNet engineers carrier voice underneath whatever UC platform your team runs, with the SLA, geo-redundancy, and operational visibility a carrier delivers.
UC integration with the platforms your team already uses, Teams Direct Routing, Webex Calling, Zoom Phone, on-prem PBX UC bridges. The carrier voice path is engineered to the platform’s requirements.
Native carrier voice for Microsoft Teams via Direct Routing. SBC integration, E911 compliance, full feature integration. Engineered to Microsoft’s certification requirements.
Carrier voice for Webex Calling and Zoom Phone via certified SIP integration. The same carrier-grade voice core delivering call quality the platform alone can’t.
SIP-integrated voice for on-prem UC platforms during hybrid migrations. Co-existence between legacy and cloud-UC, with the carrier voice path consistent across both.
Carrier voice for Microsoft Teams via Direct Routing. SBC-deployed, E911-compliant, with the call-detail reporting and SLA-backed delivery Teams alone doesn’t provide.
For Microsoft 365-standard organizations.Certified SIP integration for Webex Calling and Zoom Phone. Voice quality, geo-redundancy, and SLA backing that cloud-only delivery can’t guarantee on its own.
For Webex or Zoom Phone-standard organizations.Organizations running multiple UC platforms simultaneously, or migrating between them. CyberNet voice path is consistent across platforms during migration.
For organizations mid-UC-migration or running multi-platform UC.99.999% voice-core uptime. Geo-redundant SBCs. Sub-second failover. The reliability cloud-UC platforms claim but rarely deliver without a carrier underneath.
Certified integration for Teams, Webex, Zoom, and major on-prem UC platforms. The integration is documented, tested, and supported by the carrier.
Every trunk, every call quality metric, every failover event visible in Mission Control. MOS scores and call detail records queryable for compliance.
Yes. Teams Direct Routing, Webex Calling and Zoom Phone are supported, along with hybrid and on-prem UC.
CyberNet’s own carrier-grade voice core sits under every call.
Yes. Voice visibility is in Mission Control.
CyberNet is an engineering-led, licensed CLEC since 1995 that owns its network, 150,000+ on-net buildings and 700+ cell towers. You work directly with the engineers who design and run your service, with no level-1 layer between you and the person who can fix the problem.
A 99.999% core-uptime SLA, contractually penalized when missed.
Within one business day.
Submit your address through the technology configurator and we’ll check coverage at each site.
Mission Control is the operations platform every CyberNet customer lives inside, five workspaces: Orders, Marketplace, Ops Center, Billing, and Helpdesk. See Mission Control.
Tell us your UC platform, Teams, Webex, Zoom, on-prem, mixed, and your call profile, and we’ll come back with a carrier voice integration engineered to your environment. Response within one business day.