Administrative Content Representative
Job Description
Data Management: Accurate and organized management of client data and interactions in our CRM system. Contract management including overseeing upcoming client renewal dates.
Content Writing: Writing and maintaining content for our website and social platforms, with a focus on using industry specific terms and topics.
Account Management Collaborator: Managing and maintaining customer accounts, including addressing inquiries, resolving issues, and identifying opportunities for upselling or cross-selling. Identifying customers that are good targets for current inside sales initiatives and promotions.
Team Collaboration: Working closely with peers and other teams to achieve common goals.
Key Qualifications
- Excellent written and oral English skills
- Proficiency in data management and organization
- Ability to work collaboratively with peers and cross-functional teams
- Proficiency in time management, scheduling, and resource allocation.
- Must be reliable and dependable, self-motivated and demonstrate a willingness to learn.
Candidate's Profile
- Highly-Organized (exceptional organization skills with an eye for detail).
- Flexible and proactive
- Task-Oriented (a strong abilty to prioritize tasks and stay focused on achieving objectives)
- Innovative attitude, stress resistant, team player
- Strong commitment to achieving goals and objectives on time.
Responsibilities
- Maintain structured systems for information and workflow.
- Clearly document and articulate technical issues in English
- Work closely with peers and other teams
- Ensure documentation is kept up to date to support both customers and team members.
What's great in the job?
At CyberNet Communications, we take pride in being a telecommunications provider that not only delivers cutting-edge solutions but also embodies a culture that supports individuals with a diverse set of skills and qualities.
Our organization thrives on the foundation of great organizational and interpersonal skills, recognizing that effective communication and teamwork are key drivers of our success.
We value employees who are flexible and proactive, as we understand that the telecommunications landscape is ever-evolving, and adaptability is essential in staying ahead.
At CyberNet Communications, we take pride in being a telecommunications provider that not only delivers cutting-edge solutions but also embodies a culture that supports individuals with a diverse set of skills and qualities.
Our organization thrives on the foundation of great organizational and interpersonal skills, recognizing that effective communication and teamwork are key drivers of our success.
We value employees who are flexible and proactive, as we understand that the telecommunications landscape is ever-evolving, and adaptability is essential in staying ahead.
What We Offer
Benefits
The chance to work with a dynamic team and contribute to the company’s success
Growth
Opportunities for professional development and career growth
Healthcare
Private Premium Healthcare
Contract
Permanent Contract after 3-months of trial period
